Please allow 3 to 5 business days for your bank account to reflect the payment. Payments made on weekends and federal holidays, when banks are closed, will be credited on the next business day. Payments made after 5:00 PM EST will be credited the next business day. Payments made before 5:00 PM EST will be credited the same day. You can pay your rent by calling NYCHA’s Phone Payment System at 1-87. By Phone (please note the new phone number): Philadelphia, PA 19176-0169 FOR NYCHA RESIDENTS ONLY 4. Please write your NYCHA account number on the front of your check or money order, and remember to put a stamp on the envelope. The remittance slip already has the payment address. When you receive your monthly rent statement each month, just tear off the remittance slip and place it in the enclosed envelope with your check or money order made out to “New York City Housing Authority.” If you still prefer to pay by mail, please ensure you are mailing your rent EARLY to allow three to five business days for delivery and processing. You can add NYCHA as a payee and make payments directly from your bank account. Pay your rent using your bank’s online banking system or online bill payer. If you have any questions in the meantime, please contact your property management office. More information about rent payment upgrades is coming shortly. You can store multiple payment methods in your account, allowing you to pay your rent from multiple sources – for example, part from checking, part from savings, and part on a debit/credit card.If you are enrolled in E-Bill and would like to pay rent by phone, the process will be faster since the online and phone systems will now be linked. You can save your information, view your payment history, make one-time payments (by choosing the ‘Make a One Time Payment’ feature), or set up recurring payments weekly, biweekly, or on a specific date.Please note that any payments you make at this point to the old system will be automatically transferred to the new payment processing service and credited to your account.Please sign on and create a new password and review the transferred information for accuracy. You will receive an email letting you know your information has been moved over to the new system with a temporary password. If you currently receive your rent statement online or if you have a recurring payment set up, your information was transferred to the new system. ![]() NYCHA will automatically transfer your information to the new payment processing service.E-Bill is safe, secure, and reduces paper. Commercial Customers: You will no longer receive paper statements, you must sign on the E-Bill to enroll and view your rent bill.If you enroll in E-Bill, you will not receive a paper bill, but will be able to view your statement online. Residents: If you currently receive your monthly rent statement by mail, NYCHA will continue to mail it to you. ![]() NYCHA’s E-Rent Program provides many convenient options to ensure your rent payment is always on time. Residents - Sign up here for the eRent ProgramĬommercial Tenants - Sign Up here for the E-Rent Program Clicking the below links will open a new tab/window. Receiving E-Bills and paying your rent online is quick, convenient, and secure and can be done 24/7 through your computer or mobile device. Sign up for FREE E-Bill and E-Payment options. Receive your rent bill electronically and pay via an E-Check. Through your bank’s online payment systemįor Residents and Commercial Customers 1. ![]() Here Are the Multiple Ways You Can Pay Rent If you have any questions related to rent payments or e-Bills, please contact the Customer Contact Center at 71. We can help you get financial counseling or adjust your rent, if warranted. If you have an unexpected change in your income, please see your development manager. Residents who do not pay their rent on time are subject to legal action and possible eviction. Paying your rent on time is the most important thing you can do to support your development’s services and amenities. Whether you pay your rent by phone, mail, online, or in person at a payment center, your rent is due on the first day of each month.
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